mapped out the 1st part of my personal reflective paper -using two situations that occurred when I was the Project Manager for on-site software/hardware implementations for ABC Solutions. one occurrence involved a single customer. the other occurrence involved multiple customers. I want to try applying what I have learned in this course to these two situations from an individual's choices of actions and then from the perspective of the courses of action an OD Consultant would choose.
continued to reflect on what I am learning
WOW! The Argyris and Schon book is finally starting to offer possible solutions and positive steps to take when dealing with these imperfect human beings and their tendencies to defense.
I must be getting to the good stuff in the book! Bring it on!
I so appreciated Maurie's tribute to her friend who lost his battle with disease two years ago. In the middle of my reading about the downside of human nature and the difficulties in orgnaizations caused by humans, this story reminds me that there are great sides to human beings as well.
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