internal learning - transmission of info from one organizational member or group to another
organizations are best viewed as systems of interrelated roles
role is not a system of prescribed behaviors but a system of presribed decision premises
I find this statement curious. Job roles do not presecribe behavior but decisions! That is total quality!
some organizations desire employees already "indoctrinated" with its values and SOPs (forestry & engineering)
I find this statement astounding! "indoctrinated" has such a negative connotation for me. Why would any organization want a pre-programmed employee?
patterns of communication: circle, members communicate only with two immediately adjacent
wheel, members are arranged and communicate only with the leader or coordinator
expertise is based on extensive knowledge, world-class expert holds 50,000 chunks of info
processes of learning inclujde research, instruction, acquiring knowledge of appropriate constraints
bounded rationality = the limits upoin the ability of humans beings to adapt optimally or satisfactorily to
complex environments
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Simon's work has had a profound influence on decision-making theory and practice. Bounded rationality is essentially the idea that the human brain can handle a limited number of chunks of information, and so by this theory, human brains can never fully comprehend complex systems.
So, system theory helps us to recognize that it is not always best to break things into pieces, but sometimes we need to think in wholes. By thinking in wholes, we can comprehend far more information.
Thanks for your thinking here, Patti! Keep it up, and I look forward to your thoughts on the Argyris and Schon text!
Tom
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